Syncing your workouts

Use this page when Kinni Cloud sync is missing, delayed, queued, or showing errors. Kinni Cloud sync is different from uploading a completed session to Strava or TrainingPeaks.

Kinni Cloud sync moves supported Kinni data between your device and your Kinni account, including sessions, workouts, and goals. It can upload local-only items, download remote-only items, retry queued work, and run a full Sync All flow.

Strava and TrainingPeaks uploads are separate linked-account integrations. If your issue is only that a completed session is missing from Strava or TrainingPeaks, use the upload articles for those services.

Auto Sync lets Kinni keep supported data syncing in the background when you are signed in and the device has a usable connection. Open Profile → Sync your data to turn Auto Sync on or off and to see whether items are queued, syncing, complete, or failed.

If Auto Sync is off, Kinni can still show pending cloud sync items, but you need to use Sync All to sync them manually.

Use Sync All when you want to force a full manual sync.

1. Open Profile.
2. Choose Sync your data.
3. Review queued or failed items.
4. Tap Sync All.
5. Keep Kinni open until the progress and error messages finish updating.
6. Reopen the affected sessions, workouts, or goals after sync completes.

• Queued for sync means Kinni has work waiting for the next sync attempt.
• Syncing… means the item is currently being processed.
• Sync complete means that item has synced successfully.
• Delete pending means a deletion still needs to sync.
• Sync failed means Kinni could not sync that item on the last attempt.
• Sync complete with errors means some items synced but one or more items still need attention.

1. Keep the app open and run Sync All again on a reliable connection.
2. Check whether the error is for a specific session, workout, or goal.
3. Open the affected item and look for its Kinni Cloud status.
4. If Auto Sync is off, turn it on or keep using Sync All manually.
5. If one item keeps failing, contact support and include the item type, item name or date, the error shown, your app version, and whether the item was created on this device or another device.

Background sync can be delayed by connectivity, sign-in state, platform background limits, or a previous item-level error.

• Kinni Cloud overview
• Syncing data between apps
• Read session details and splits